Property and asset management
We offer property management expertise for your real estate that provides building operations, experience management and technology solutions across multiple industries.
Services
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Property & asset management
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Operations and risk management
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Financial management, lease admin and reporting
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Experience
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ESG
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Technology
Our integrated technology solution works across the complete real estate lifecycle
Our integrated technology solution works across the complete real estate lifecycle
Property & asset management
Commercial management
Outsource your property and asset management services to reduce operating costs and integrate amenities, services and sustainability programs by utilising our comprehensive range of professional, financial and IT related services.
Retail management
Transform your retail centre to be experience-led – engaging customers, retailers and the community. With a focus on centralized marketing, technology and sustainability – we turn retail centres into destinations.
Retail managementIndustrial management
Tailored solutions that maximise the value of your industrial assets and ensure efficient and compliant operations.
Residential management
Turn spaces into places with our experienced residential team. Specialists across build to rent, building and property management, we can service all residential management needs.
Residential managementFlex space
Increase workforce agility, portfolio flexibility and space utilisation with on demand workplace strategies such as coworking and shared spaces.
Flex spaceAsset enhancement
Identify actionable, high impact opportunities to increase energy efficiency, reduce costs and achieve green building ratings.
Asset enhancementOperations and risk management
Engineering and operations
Run efficient buildings, ensure tenant productivity and reduce costs, risks and environmental impact.
Engineering and operationsSmart buildings
Introduce technology and connect systems to enhance the productivity of buildings, workplaces and people.
Smart buildings24/7 customer service centre
A comprehensive and scalable service for managing customer service requests and fault reports, enabling detailed, real-time ticket tracking, performance analysis, workflow and automation.
Project management
Building refurbishments and service upgrades represent a significant investment in raising the performance and long-term value of commercial, industrial and retail property assets.
Procurement
We view procurement as a whole- of-life contract process. From initial sourcing and cost savings, to establishment, to ongoing management and review of risk and compliance.
Financial management, lease admin and reporting
Financial management
We provide effective budgeting, accurate accounting and strategic financial planning to optimise revenue, control expenses and maximise the return on your investment.
Lease administration
Centralise lease management to mitigate risk and make sure you comply with accounting regulations.
Lease administrationReporting
Our integrated technology solution works across the complete real estate lifecycle including portfolio planning, lease administration, risk management, facilities management and more.
Benchmarking
Benchmark your building or portfolio against similar companies and portfolios worldwide.
Compliance
Understand obligations and risks and enact processes to comply with relevant regulations.
Experience
Experience management and tenant relations
Engage your tenants and workforce by creating a bespoke experience in your space.
Experience management and tenant relationsMarketing and placemaking
Gain a deeper understanding of who your customers are, develop and implement a strategic marketing plan and bring your assets to life through space activation, planning and management.
Marketing and placemakingCreative Solutions
We have an enormously talented design team who can reimagine or enhance your brand.
Creative SolutionsDigital Strategy and Implementation
Defining and implementing the right digital tools and initiatives to drive growth and achieve business objectives.
Digital Strategy and ImplementationPR and Content
Whether it’s campaign promotion, media coverage, press releases or content creation – our talented writers will craft a story that highlights your assets strengths and shines a spotlight on your initiatives, events, services and more.
PR and ContentESG
Energy and sustainability
Translate your sustainability objectives into action with our end-to-end suite of solutions.
Energy and sustainabilitySustainable operations
Establish and manage strategic energy and sustainability programs across your portfolio.
Asset enhancement
Identify actionable, high impact opportunities to increase energy efficiency, reduce costs and achieve green building ratings.
Asset enhancementTechnology
Acumen
An online integrated digital reporting and analysis platform for use anytime with the structure and scalability to incorporate data from any system, in any country.
Financial Management
Central solution to integrate core real estate operations from property management to accounting, managing the entire real estate lifecycle and facilitating active management of our client’s portfolio.
Tenancy Management
Provides an overview of leasing activity, occupancy, and upcoming expiries, enabling users to see the outcome of tenant retention programs and leasing campaigns.
Building Management System
Proprietary building management system for physical building asset management, planned and reactive maintenance and tenant service requests.
Contractor Management
Web-based contractor pre-qualification and induction tool to meet health and safety (WHS) obligations. This comprehensive management platform assesses the insurances, licenses and health and safety capability of all the contractors we engage.
Visitor Access Management
Our contractors required to log into the site using our visitor access management system. This system interfaces with our contractor management system to ensure the contractor is properly prequalified and inducted.
Compliance
Our compliance software solution automates all steps in the compliance management process, tracking responsibilities and due dates for legal and non-legal compliance obligations.
Sustainability
Our proprietary sustainability platform, Canopy, combines our expertise and sustainability services with an industry–leading technology solution to deliver detailed sustainability performance information.
Remote monitoring and analysis
The Command Centre, powered by JLL is a remote monitoring and analysis platform. It is a combination of technology and JLL’s best minds working together to monitor, analyse and fine tune the engineering systems, energy performance, risk management, occupation and security within a building.
Trends & Insights
Residential
Comprehensive residential services for owners and developers
The rise of MHEs: a gold mine for Australia’s senior citizens
Manufactured Housing Estates (MHEs) in Australia have significant growth potential due to an ageing population and housing affordability issues.
Industrial warehouses are getting higher
In recent years, the need for increased warehouse height by JLL Industrial clients, has often been driven by the increased cost of real estate.
APAC's middle class: thriving despite economic hurdles
Asia Pacific's middle class is set to maintain its strong growth trajectory over the next decade.
Transforming idle SOE assets in Guangzhou to meet new demand
Chinese SOEs can unlock idle property value by aligning assets with new market demands, using professional management, and strategic refurbishment.
HKIA’s growth to elevate Hong Kong's air freight sector
The upcoming completions at Hong Kong International Airport (HKIA) are poised to inject new momentum into the thriving air freight sector.
How AI is boosting efforts to cut buildings’ energy use
As buildings get smarter, AI can unlock critical insights for energy efficiency
What the future of work looks like for life sciences
A global survey of life sciences decision makers highlights the need to adapt the way labs are designed, built, and managed
The rise of the workplace experience manager
Companies are looking for people to boost employee experience and productivity
Research
Talk to us about managing your assets
Deliver real estate that performs for your portfolio and your people.
